Privacy Policy

This Privacy Policy is intended to explain to you our practices concerning the protection and collection of personal data at www.Tiruvannamalaihandicrafts.com website. At Tiruvannamalai Handicrafts, accessible from https://www.Tiruvannamalaihandicrafts.com,one of our main priorities is the privacy of our visitors and shoppers.


We at Tiruvannamalai Handicrafts respect your concerns regarding the confidentiality of the personal data you provide us when you visit or buy products on the website. This Policy allows you to learn more information about the nature and how we use the personal data you provide on the website and about your rights. This policy describes the terms and conditions of the website that governs the use of your personal data that is collected and processed when you visit the website. By using the website and providing us with personal data for purchasing any product from us, you fully accept the terms of the policy. Tiruvannamalai Handicrafts reserves the right to modify or update the policy from time to time and the changes will be applicable immediately. The date of the last version of the Policy is displayed at the bottom of this Policy.


This privacy policy applies to www.Tiruvannamalaihandicrafts.com (hereinafter, “us”, “we”,”I” or “www.Tiruvannamalaihandicrafts.com).This Privacy Policy, together with the terms and conditions posted on our Website, set forth the general rules and policies governing your use of my Website. This Privacy Policy document contains types of information that is collected and recorded by www.Tiruvannamalaihandicrafts.com and how we use it. Depending on your activities when visiting our website, you may be required to agree to additional terms and conditions.

What information we collect from our visitors –


1. GENERAL INFORMATION

“Personal data” refers to information that is connected to your name,surname and may include things such as your email address, mailing address, phone number and marital status. Via the Website and at our retail store, Tiruvannamalai Handicrafts may collect personal data, including when creating an account on the Website, making a purchase on the Website, or when subscribing to our newsletter or a specific alert proposed on the Website.
When you register for an account on the Website, we collect personal data through the form available from the “Create your account” insert. We may ask you to enter your title, first name, surname, email address and IP address or UDID of your mobile phone as the case may be. In addition, for online transactions, we collect transaction-related information needed to process your order (items chosen, delivery and billing address, telephone number means of payment, including your bank card details in order to enable billing-account holder name, number and expiry date-in case of payment by bank card). We could ask you to provide us with optional information such as product and services preferences. We collect also data concerning the monitoring of our commercial relationship (your order number, the chronology of your purchases, your contacts and requests or your correspondence with our customer). Unless otherwise indicated, required fields are mandatory as they are necessary to process your request. Mandatory fields will be indicated as such when collected online. If you do not fill out the mandatory fields, we may not be able to meet your expectations. These information’s are required to provide you with customized service and to effectively meet your requests.

Purposes of personal data collection

Tiruvannamalai Handicrafts processes your personal data through our website www.tiruvannamalaihandicrafts.com and we may use your personal data for the following purposes:
To provide you with services and fulfil the orders that you placed and to comply with our contractual obligations, in particular to enable you to create an account and purchase Tiruvannmalai Handicrafts products online, to manage your orders and their delivery as well as the corresponding warranties
• To serve you better,
• To manage client/prospect relationship,
• To manage your newsletter subscriptions (registrations and cancellation of subscriptions),
• The management or your alert subscriptions (registrations and cancellations of subscriptions),
• The compilation of anonymous statistics on visits to our Website or at our retail stores,
• To enable access to certain functionalities on our Website,
• Subject to your prior agreement, to inform you of information about our company and its activity it’s products and/or services and sales prospection messages,
• To conduct certain customer profiling or analysis,
• To ensure that we provide high quality services by conducting surveys and by measuring the quality of the telephone response of our call center,
• For the Management of customer satisfaction regarding products, services or contents,
• To protect against fraud and identity theft and to comply with and enforce applicable legal requirements, relevant industry standards, and our policies, including our Terms and Conditions,
• To build your customer profile, and
• To conduct surveys and polls (with your approval).
Some of the personal data we collect is essential for processing your requests (mainly your surnames, first names, postal addresses, email addresses and telephone number). These essential fields are indicated as such or marked with an asterisk on the collection forms and are processed to allow Tiruvannamalai Handicrafts to perform their agreement with you. In addition, it may be used to provide you with better services or for any additional services requested by you. We cannot satisfy your requests if you do not complete certain compulsory fields.
We collect you our email address, mailing address and phone number when creating an account on the website and making a purchase on the website. Like most shopping websites on the internet, our website collects non-personally information that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date, place and time of each visitor request. Tiruvannamalai Handicrafts’s purpose in collecting non-personally identifying information is to better understand how our visitors use the website.

Log files

Tiruvannamalai Handicrafts follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and web beacons

Like any other website, www.Tiruvannamalaihandicrafts.com uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type.
To enrich and perfect your online experience, www.Tiruvannamalaihandicrafts.com uses “Cookies” for appropriate advertising and save your preferences on your computer. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Tiruvannamalai Handicrafts uses cookies to help us know our visitor’s usage of http://www.Tiruvannamalaihandicrafts.com and their website access preferences. Visitors to our website www.Tiruvannamalaihandicrafts who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with the drawback that certain features of our website may not function properly without the aid of cookies. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to www.Tiruvannamalaihandicrafts.com’s use of cookies.

Advertisements

Advertisements appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by www.Tiruvannamalaihandicrafts.com only and does not cover the use of cookies by any advertisers.

Links to external sites & Third party privacy policies

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
Third-party ad servers or advertisement networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on www.Tiruvannamalaihandicrafts.com, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
www.Tiruvannamalaihandicrafts.com’s privacy policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

Storage of Data

We will keep your data for as long as we have a purpose to retain your personal data, including storage for archival purposes. When we believe we no longer need such personal data, we will destroy or otherwise dispose of your personal data in a manner intended to preserve your privacy and security and as required by applicable law.
Management of your newsletter and alert subscription: we keep your data for as long as your subscription is effective. As soon as we receive your subscription cancellation request, we delete the data we kept for the sending of newsletter.

We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Privacy policy changes
Although most changes are likely to be minor, www.Tiruvannamalaihandicrafts.com may change its privacy policy from time to time at our discretion. Tiruvannamalai Handicrafts encourages visitors to frequently check this page for any changes to its Privacy Policy.

Consent

By using our website, you hereby consent to our privacy policy and agree to its terms and conditions. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@tiruvannamalaihandicrafts.com.

This policy is effective as of 1 Feb 2021.