PAYMENT METHODS

We only use PAYPAL as our payment gateway for worldwide / international customers.

Indian customers have both the options of PAYPAL & PAYUMONEY which accepts a wide variety of Indian debit and credit cards.Payumoney accepts only Indian cards.

The Customer must guarantee that he/she is the account holder of the bank / card used for payment.During payment, the bank / payment gateway will request personal information from the Customer in Order to verify the identity of the cardhold- Confirmation of the payment method and payment of the Order

The customer may use his/her shipping address as the billing address or enter a different address. He/she will then be asked to select a payment method and to enter the information related to it, and must then verify the accuracy of his/her selection before confirming the Order.

If you have a paypal account or a international customer, then you have to order and pay using PAYPAL option only.

For Indian customers not having PAYPAL account can order and make payment using PAYUMONEY option

The Customer will have the option, before finalizing his/her Order, to verify the details of his/her Order and its total price and to correct any errors, before confirming the Order to express his/her acceptance.

At the end of the ordering process described above and after accepting the Terms of Sale and Use in their entirety, as well as the “Data and Cookies” Charter of the Website, the Customer must click on the “Confirm your purchase” button.  Any Order entails an obligation to pay.

Once the order is completed and the payment is made from your side, there can be no cancellation of the order for any reason whatsoever.

Acknowledgment of receipt and Confirmation of the order

Once the payment has been confirmed and duly completed, an Order confirmation will then be sent indicating the total amount of the Order, information related to delivery times, key features, and the quantity and price of the Products purchased.

A summary of the order acknowledging receipt of the order will then be sent by e-mail by Tiruvannamalai Handicrafts to the Customer.

The customer is advised to keep the e-mail confirmation of the order safely for any future reference to the order.

SECURITY OF PAYMENTS

All transactions made on the Tiruvannamalaihandicrafts.com site are highly secure. An SSL encryption system is in place to protect personal and payment data. Tiruvannamalaihandicrafts.com does not store your credit card details.

VAT

 At present, we cannot offer you a VAT refund service for any purchases that may be eligible for tax refund.