Shipment for Tiruvannamalai handicrafts

All shipments are done in speed post by Indian Post service. All shipments are safely and promptly delivered by Indian Post in India and worldwide. Due to Covid-19 restrictions, Delivery is estimated to arrive within 8 -14 business/working days from the time that the customer receives a shipping confirmation email. This service is not available on Sundays and other government holidays. Orders placed before 10.00 am (Indian Time) will be processed the same day and shipped the following day. Orders placed after 10.00 am(Indian time) will be processed the following day and shipped the next day. Orders placed on Saturday & Sunday  will be processed the following day and shipped on Monday. Order placed on Indian government holidays will be processed and shipped on the first working day. Some orders may require an additional 24 to 48 hours to be validated and processed, which may delay delivery. Some locations in Alaska & other remote places will also require additional transit time. The Customer is notified about their shipment by email when the package is collected by the carrier. The tracking number is also provided in the email. The Customer can use the tracking number to track the shipment by clicking on the tracking number link or by visiting India postal website. The receipt (in PDF format) of your order on Tiruvannamalaihandicrafts.com will be sent electronically to your email address. You will also receive a paper version of your receipt along with the packaged product on delivery. All deliveries will require an adult signature. If nobody is available to sign and receive  the package at your specified address, the courier  will attempt to deliver the package the following business day. In cases, where there is continuous unavailability of anyone to receive or sign for the package, after many consecutive delivery attempts, the package will be returned to Tiruvannamalai Handicrafts and the Order will be cancelled and there will be no refunds in such cases. The customer cannot refuse to accept delivery of the ordered item for any reason whatsoever.If the customer refuses to accept deliver then the item will be returned to Tiruvannamalai Handicrafts and the order will be considered to be completed and there can be no refunds on this term. Tiruvannamalai Handicrafts does not deliver orders to business addresses, P.O. boxes or hotel rooms. Shipment of items will take place upon full payment of the items ordered. Usually all our shipments and delivery are prompt,however in very few unavoidable cases due to Covid-19,there may be slight delay at the customs for International deliveries.Kindly contact us if there is any delay.

Delivery Zones

Tiruvannamalai Handicrafts products are shipped and delivered worldwide.( Except Canada,Australia & Argentina due to Covid-19 restrictions on this date). Due to unexpected circumstances arising out of any sudden or unexpected hostile conditions in any country due to conflicts / war / terrorism, Tiruvannamalai Handicrafts cannot be held responsible for inablilty to ship to that country and in that case refund will be made to the customer. If, upon delivery, the external packaging is not in perfect condition, the Customer is requested (i) either to open the package in the presence of the carrier in order to verify the condition of the Product(s) and contact our Customer Service at +91 9791425911 by whatsapp or email at contact@tiruvannamalaihandicrafts.com from Monday through Saturday from 10 am to 5 pm,( Indian time) except Sundays and public holidays.

NON – DELIVERY ZONES DUE TO COVID -19

1) Canada, 2) Argentina 3) Australia. This is a temporary decision taken by the governments of the respective nations due to Covid-19.We will begin shipment and delivery to these three countries once the respective governments lifts the restrictions.

Covid -19 restrictions

Despite the current context to covid-19, Tiruvannamalai Handicrafts is open and all online orders will continue to be processed.

Impact on delivery

Customers need to understand the way we may have to change the way and timings of our deliveries. We try our best to deliver your ordered products on right time. Sometimes we may experience potential delays in shipping and handling. If there is a delay in shipping / transit / delivery as described on website due to Covid-19 restrictions or curfews in your area, we kindly request you to understand the situation and help us. We will make sure that every delivery is followed through 24×7 and we will make sure that your products reach you safe. If delivery of order is delayed in shipping due to sudden and unexpected lockdowns and curfews in the buyers ‘country  or in the sellers country , the shipment will be delivered safety once the lockdown is unlocked. For any help or query kindly email us at contact@tiruvannamalaihandicrafts.com