Shipment for Tiruvannamalai handicrafts

All shipments are done by speed post by Indian Post service.

Delivery is estimated to arrive within 4-6 business days from the time that the customer receives a shipping confirmation email. This service is not available on Sundays and other government holidays.

Orders placed before 11.30 am (Indian Time) will be processed the same day and shipped the following day. Orders placed after 11.30 am(Indian time) will be processed the following day and shipped the next day.

Some orders may require an additional 24 to 48 hours to be validated and processed, which may delay delivery. Some locations in Alaska & other remote places will also require additional transit time.

The Customer is notified by email when the package is collected by the carrier and given an exact delivery date.The tracking number is also provided in the email. The Customer can use the tracking number to track the shipment by visiting India postal website.

The receipt (in PDF format) of your order on Tiruvannamalaihandicrafts.com will be sent electronically to your email address. You will also receive a paper version of your receipt along with the packaged product on delivery.

All deliveries will require an adult signature.

If nobody is available to sign and receive  the package at your specified address, the courier  will attempt to deliver the package the following business day. In cases, where there is continuous unavailability of anyone to receive or sign for the package, after many consecutive delivery attempts, the package will be returned to Tiruvannamalai Handicrafts and the Order will be cancelled and there will be no refunds in such cases.

The customer cannot refuse to accept delivery of the ordered item for any reason whatsoever.If the customer refuses to accept deliver then the item will be returned to Tiruvannamalai Handicrafts and the order will be considered to be completed and there can be no refunds on this term.

Tiruvannamalai Handicrafts does not deliver orders to business addresses, P.O. boxes or hotel rooms. Shipment of items will take place upon full payment of the items ordered.

Delivery Zones

Tiruvannamalai Handicrafts products are shipped and delivered to all countries in North America, South America( Excluding Cuba),Europe which includes UK & Russia, South Africa & Africa ( Excuding.., Australia,New Zealand, Middle east( Excluding west bank)

Due to unexpected circumstances arising out of any sudden or unexpected hostile conditions in any country due to conflicts / war / terrorism, Tiruvannamalai Handicrafts cannot be held responsible for inablilty to ship to that country and in that case refund will be made to the customer.

Kindly, view the countries below that Tiruvannamalai Handicrafts does not ship products.

Non Delivery Zones

Tiruvannamalai Handicrafts does not ship or deliver any products to the list of countries / territories / areas as mentioned below –

  • Afghanistan
  • Central African Republic
  • Comoros Cuba Congo
  • Equatorial Guinea 
  • Falklands Guinea Bissau 
  • Iran
  • Iraq Johnston Island
  • Kiribati
  • North Korea
  • Mayotte Island
  • Myanmar 
  • Nauru Niue
  • Pakistan
  • Saint Pierre Et Miquelon Sao Tome & Principe
  • Sierra Leone – SL
  • Solomon Islands
  • Somalia  St. Helena (S. Atlantic)
  • Sudan
  • Syria
  • Tajikistan
  • Tokelau Islands
  • Turkmenistan
  • Tuvalu Wake Islands
  • Yemen
  • Ethiopia
  • Burkina Faso
  • Libya
  • West Bank & Gaza

 

If, upon delivery, the external packaging is not in perfect condition, the Customer is requested (i) either to open the package in the presence of the carrier in order to verify the condition of the Product(s)  and contact Customer Service at 9333333 by whatsapp or email at contact@tiruvannamalaihandicrafts.com from Monday through Saturday from 10 am to 6 pm,( Indian time) except Sundays and public holidays.

Covid -19 restrictions

 Despite the current context to covid-19, Tiruvannamalai Handicrafts is open and all online orders will continue to be processed.

Impact on delivery

Customers need to understand the way we may have to change the way and timings of our deliveries. We try our best to deliver your ordered products on right time. Sometimes we may experience potential delays in shipping and handling. If there is a delay in shipping / transit / delivery as described on website due to Covid-19 restrictions or curfews in your area, we kindly request you to understand the situation and help us. We will make sure that every delivery is followed through 24×7 and we will make sure that your products reach you safe.

For any help or query kindly email us at contact@tiruvannamalaihandicrafts.com